Sunday, June 28, 2015

Lend me your ears!!!


         

 

 

                                                                                       Edition 288 Monday June 29th 2015

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Hi,there are times when I admit to being selectively deaf because I have never liked to be told!

Most times when I am told I ignore it because I know it is right but don’t want to admit it.In yet another recent example my wife suggested I have a break from swimming to allow an acute case of ‘swimmers ear’ to settle down and heal,but,I knew best and now I am not selectively deaf I am almost stone deaf ,some jokers wont be told,pity, as it would save a lot of pain,time,money and grief. 

Fletcher says; wearing his new All Black jersey with the white collar standing up rather than folded down is the only way he will ever be seen wearing it,(see attached attempting a kitchen field goal).

The coming week is “Volunteer week’ so we got it off to a cracking start by assisting an elderly friend shift house this weekend.Zita is a local icon often seen walking in all weathers and always stopping to have a chat or feed dogs and cats along her way.She is 89 and taught for over 30 years at local primary schools and has always given generously of her time. So who better for us to give something back to but this wonderfully grand and gracious lady.With any voluntary or random acts of kindness I always feel totally satisfied through the happiness, pleasure and gratitude it brings to those who receive it.Making the effort was a simple little thing that made our day and a huge difference to hers!

My challenge to you for the coming week is to make a special effort to assist someone in need without being asked.I guarantee it will be one of the most fulfilling things you can ever do…good luck!

To the Hurricanes and the Highlanders(after my late Saturday night vigil of support) congratulations on making the footy final, may the best team win next week,tune in for a thriller from the Cake tin!!

A final word of support to our ‘Upbeat’ readers from the Ministry of Health Whanganui I hope you are safe and well and  hanging in there after the recent floods…….Cheers Jonesey!

 

Harry and the Hendersons reckon we don’t need to buy a zoo we already own one!!!

 

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“There are worse things in life than death. Have you ever spent an evening with an insurance salesperson?” ~ Woody Allen

 

I am aware life is about more than the razzle dazzle of sales and that as sales professionals we are responsible for ensuring the sales we make are under promised so our teams can over deliver.

Often this is not the case because in our haste to make the sale we tend to do the opposite and over promise which places our support and delivery teams in a position where they under deliver.

This is not their choice but they find themselves in a position where they couldn’t possibly deliver what the sales department have promised because it is simply not achievable.

Is it any wonder then why sales people can and do develop a poor reputation in their own companies to the point of being despised and criticised by other departments or divisions of their organisation.

This unfortunately is all too common and it is something not enough sales people work hard enough at eliminating or minimising.

It is a widely known and obvious fact that no business exists without sales and to make those sales businesses must have people who are solely responsible for beating the competition to the $$$$.

What is not appreciated enough is the fact that those sales must be ‘win/win and profitable for both companies in the deal. The only way that can be achieved is if sales people negotiating those deals are acting equally as diligently for their companies as they are for their customers. This will ensure deals are profitable and fit the strengths and capabilities of the service and delivery teams who will in turn appreciate and thrive on the opportunity to exceed the expectations of new customers.

This will establish the sales team as an effective and integral part of any business rather than would be rock star/show ponies creating non stop headaches for the rest of the business!!!There I said it!

 

“If a salesperson smiles all the time they’re probably selling something that doesn't work.”

~ George Carlin

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