'It wouldnt happen in my day'

         

 

 

 

                                                                                       Edition 441 Monday 20/08/18

 

Hi,’it wouldn’t have happened in my day’ I thought, but resisted the temptation of saying when 60% of the North West Falcons footy team didn’t show on Saturday!Or maybe it did happen in my day but I was so obsessed I didn’t notice?Things definitely seem different these days but I guess that’s what they call change so best to go with the flow……or is it?Problem is change is so constant these days the last thing people want to hear is ‘it wouldn’t have happened in my day’(esp from an old fart?). So instead I pulled on the boots and had a crack,as you do,such fun,although a lot sore on Sundee!

Fletcher reckons;whilst he enjoys hearing about ‘what happened in my day’ he has heard both sides of the record on numerous occasions and wondered if there was a new album out soon??

Something funny….about recounting the old days is the sheer pleasure those simple memories bring.Like religiously cleaning laces and boots and threading the pristine white laces back into the sparkling polished jet black boots(I could see yourself in) on a Friday night.Crikey I used to even nugget,shine and dubbin the brown leather team ball!!!I was so proud of my kit it gave me a kick!

Speaking of getting a kick we went along to Eden Park to check out the Auckland Secondary School 1^st XV final on Saturday between Kings and St Peters….WOW…what a game played in front of a huge passionate crowd in an electrifying atmosphere.This was grass roots rugby at its best.The lead changed multiple times with St Peters getting home 29-28 after Kings came within a metre of snatching victory from the jaws of defeat in the last minute!!We sat there stunned at full time not quite being able to absorb what we had seen,we were blown away…..highly recommended to ALL!

Our weekend was perfectly concluded by the mighty Black Ferns and All Blacks in Sydney…YAY!

I hope you had an equally enjoyable week and look forward to doing it all again……Cheers Jonesey.

 

Kate and Lily reckon nothing beats being a happy mischievous puppy (past or present).

 

 

 

“Its simple,go the extra mile and you will stand out from the crowd.”Robin Crow

 

Going the extra mile for someone is often time consuming and inconvenient..so why do it?

For me it is the time and the inconvenience that make the gesture so powerful.

For most the gesture often assists them to solve problems or provides advantage or benefit.

In one such example last week I took time out and inconvenienced myself for a new customer.

I hooked up my trailer and jumped into full dumpsters at a couple of restaurants to help out.

I emptied bins by hand because my customer was in trouble and I decided instantly to help.

Instead of blaming whoever I felt was responsible I took ownership for solving the problem.

Yes it was time consuming and inconvenient but my customer was grateful and happy.

Yes I got covered in wet food waste, milk shake, melted ice cream and ice but it didn’t matter.

What mattered was our customer was able to keep their business open and flourishing.

This is a new customer who is now indebted to my commitment to providing them service.

Turns out they are buying another restaurant and have influence with other restaurant owners!

Guess who they will be recommending to anyone who will listen….thats right US because of ME.

Was it the brightest thing in the world to do?….probably not, could it have been done another way? probably so however going the extra mile waits for no one…its NOW and imprompt….with benefits.

For me it is important to review how and why these rescue missions occur and to learn from them!

Having done that there are things I could have,should have, done better and will in future.

The key outcome though regardless of how, why,if,when and who is we have a customer for life!!

 

“Will you go the extra mile?”