Sunday, February 22, 2015

Awesome service


         

 

 

                                                                                       Edition 270 Monday February 23rd 2015

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Hi,there are those guys who are natural DIY warriors (and amazing at it),then there are the ones who don’t have a clue and have the money to pay others to do it.So what about the dudes (like me) who don’t have a clue nor the money to pay others?Well the answer is they like me decide despite the obvious lack of natural talent they will have a crack anyway. If nothing else it is highly amusing for those around at the time and quite profitable for the DIY merchants!!

I had a crack at repairing an antique ‘old school’ chair leg last week. I had all the gear, no idea and some vague instructions from one of those expert types who couldn’t believe I was so useless. Well it started well, detriorated quickly and ended with me needing to replace rather than repair the leg!!!

I took some heart from having a crack however this experience combined with a second straight Blues ruggers loss didn’t thrill or excite me.

Fletcher says; making the transition from nappies to ‘big boys undies’ is an exciting time, note to self, remember to tell Mum and Dad when you have the urge so appropriate measures can be taken!

He is glad he has obviously inherited his Mothers height genes having rocketed up another 25mm in the last three months!What an amazing roller coaster ride, even more so for us second time around!!

Fletchers big brother Mark is home from overseas and turns 32 on Tuesday!!! So FJJ is excited because he figures Mark will need plenty of  help to blow that many candles out!

We are loving the Black Caps and their World Cup cricket campaign, cant wait for this weekends clash with Aussie at the garden of Eden. Crikey even if you are not a cricket fan you need to get excited about the prospect of a huge and entertaining battle…..bring it on!!!!

I hope you had another successful week capped with a relaxing weekend with the important people in your life. Have a great week ahead…….go the Black Caps……………….Cheers Jonesey!

 

Harry and the Hendersons cant believe they have to endure another season with the Blues!

 

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The radio station I listen to most mornings sponsors an ‘Awesome Service’ awards in partnership with the Auckland Chamber of Commerce on a monthly basis.

I have often thought is was a great idea and made a mental note to submit a nomination when I get exceptional service from someone.

Well I was so excited last week to nominate someone who I always get awesome service from at the local pool/gym complex.

Moana Whittaker supervises the front desk for the YMCA at the Onehunga Memorial Pool and she makes sure that everybody receives an enthusiastic, warm and friendly welcome daily.

Moana welcomes me personally and always asks me how I am and what sort of day I am having. She also enquires after people we both know and makes me feel good about being there and exercising!

What I also notice about Moana is her obvious ability to motivate and inspire the staff around her to provide greetings with the same enthusiasm and passion.This makes it a great place to work for staff, members,and the public to visit.

Above all else Moana has an awesome personality, smile J, a cheeky laugh that is infectious and she makes all who come into contact with her happy and ‘UPBEAT’.

How could I not love that and all the qualities that contribute to making Moana the great employee and advocate she is for YMCA and Onehunga Memorial Pool!!! I was thrilled to be able to nominate her and hope that she is lucky enough to be officially recognised for her great service.

We should always make the effort to mention good service when we get it so that the customer service champions like Moana are recognised for their efforts…..A great example to us all!

 

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